Legal
Privacy Policy.
Your trust matters. This policy explains how Rhythm House collects, uses, and safeguards your personal information.
Effective Date
This Privacy Policy is effective as of July 3, 2026. Please note that these documents are subject to revision and may be updated prior to our official launch.
1. Information We Collect
We collect information you provide directly to us when you register for an account, purchase a membership, book a class, fill out online forms, contact our concierge, or communicate with us via email, SMS, or phone.
This may include:
- Full name, email address, phone number, and mailing address
- Payment and billing information (processed securely through third-party providers)
- Date of birth, emergency contact details, and health or fitness background
- Class preferences, attendance history, and membership status
- Marketing preferences and communication opt-ins
We may also collect certain information automatically, including IP addresses, browser type, device identifiers, and usage data through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our fitness and wellness services
- Process memberships, class bookings, and payments
- Send class confirmations, reminders, and schedule updates via email and SMS
- Respond to your inquiries and provide concierge-level support
- Personalize your experience and recommend relevant classes or offerings
- Send promotional communications, newsletters, and event invitations (with your consent)
- Ensure the safety and well-being of our members and staff
- Comply with legal obligations and enforce our Terms of Service
3. Sharing and Disclosure
We do not sell your personal information. We may share your information with trusted third parties solely for the purposes described in this policy, including:
- Payment processors to securely handle membership fees, class purchases, and other transactions
- Communication platforms to deliver email and SMS notifications, reminders, and marketing messages
- Booking and scheduling software to manage class reservations and instructor assignments
- Service providers who assist with website hosting, analytics, customer support, and marketing
- Legal and regulatory authorities when required by law or to protect our rights
All third-party providers are contractually obligated to protect your information and use it only for the specific services they provide to Rhythm House.
4. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes encryption of sensitive data in transit, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your account and associated data, subject to legal retention requirements
- Opt out of marketing emails and SMS messages at any time
- Request a copy of the personal data we hold about you
- Restrict or object to certain processing activities
To exercise these rights, please contact us at hello@rhythmhouse.club or call our concierge line. We will respond within the timeframe required by applicable law.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our website. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.
7. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate steps to delete such data.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Continued use of our services after such changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@rhythmhouse.club or by mail at 8452 Melrose Place, LOS ANGELES, CA 90069.
